My Nixi Support

The right help, right when you need it.

Find quick answers with My Nixi Assistant, send a support request to the My Nixi team, or reach us directly by email.

My Nixi Assistant

Start here

Ask My Nixi Assistant.

Get help with account access, My Nixi features, privacy and membership. When you ask to contact support, the Assistant opens the support request form for you.

Account accessMy Nixi featuresPrivacySupport requests

Available in all 10 languages supported by My Nixi.

One place for every kind of My Nixi help.

Whether it is your account, something inside My Nixi or a request that needs the team, you can begin here.

01

Account & access

Login, password reset, email verification and profile settings.

02

Using My Nixi

Chat, Spaces, Gallery, Documents, Notes, Links and reminders.

03

Report a problem

Describe what happened, where it happened and what you were trying to do.

04

Support requests

Ask the Assistant to contact support, complete the form and send your request to the My Nixi team.

Start with My Nixi Assistant.

Describe what you need in your own words. To reach the team, ask for support and complete the form My Nixi Assistant opens for you.